When you get a great idea and you decide to put it together you will find that there are thousands and thousands of other small things that you will need to do with it. Now it becomes more difficult to put these small things together and we forget the big picture.
This also applies to scale. When you are running a business and after some days you start acquiring more clients and start getting more sales and what you will encounter is getting stuck in fulling the service and your order and not in getting more client. This puts a boundary for the sailing.
How to solve this problem? Can this problem even be solved?
Well, the simple thing you can do for it is… Outsourcing. Things which can be carried forward by someone else without your presence. You can outsource your customer service. This will help you and your customers and they will not get short replies from you because you have other 795 other things to do and you don’t have to deal with cheap customers who always want a refund.
This is the most simple way to buy time in your life and also be happy with it. Quality doesn’t degrade and everything is as good as it was.